GENERAL QUESTIONS
There's no cramped factory or 3D printers involved in our process. We model our jewelry with hand-carved wax to keep our process close-looped and sustainable, we recycle and reuse all our materials. We work as a small team of two people in our studio in Bali. We don't keep stock - every piece you order is custom made. And we're not here to take the world by storm, but to carefully unravel it and honor what is revealed
Everything you touch, from the jewelry piece to packaging, is made by hand
Please check the Sizing guide before you order a ring. If you are unsure of your size, we recommend getting sized correctly at your local jeweler, use a ring sizer app on your device or write us an email.
YES! We do. You can find it here!
All our pieces are handcrafted in Sterling Silver, there may be slight differences, inclusions on metals, finishings and/or stones – such as tool marks, uneven surfaces and slight color variances. Please take this into consideration when purchasing from us
Silver is a very soft metal and prone to scratches, dings, changing shape and can tarnish over time especially if not worn. We advise to take it off when you are caring heavy objects or bags, having a shower or washing hands. Use a soft cloth to clean it. Wear it carefully. Love your jewels and take care of it.
We pronounce it as 'why, when?' although we still prefer to call it by its full name.
Definitely. We do not store any credit card details nor do we share your personal information with any third party.
Once an order is submitted online, you can change your order or cancel within 48 hours, please contact us straight away at hello@wywnjewelry.com