FREQUENTLY ASKED QUESTIONS

WHAT JEWELRY SIZE SHOULD I ORDER?

Please check the Sizing guide before you order a ring. If you are unsure of your size, we recommend getting sized correctly at your local jeweler or write us a letter.

DO YOU OFFER GIFT CARDS?

YES! We do. You can find it here!

HOW TO CARE ABOUT HANDCRAFTED JEWELRY AND WHAT TO CONSIDER?

Pieces are handcrafted, there may be slight differences, inclusions on metals, finishings and or stones – such as tool marks, uneven surfaces and slight color variances. Please take this into consideration when purchasing from us. Each stone is unique and has its own color

We are using recycled Sterling Silver and it's beautiful and shiny in the beginning but it's up to you to save it this way. Silver is a very soft metal and prone to scratches, dings and changing shape over time. Please remember that. We advise you to take it off when you are carrying heavy objects or bags, having a shower or washing hands with soap or any other chemicals.

Wear it carefully, do not band it, step or sit on it, don't drop it. Love your jewels and it will be beautiful and safe with you forever. Silver also can become darker shade with time (tarnish). Tarnishing is a natural process for Sterling Silver and you can easily clean it and make it shiny and new again. Simply use a Silver Polishing Cloth or check our story here.

WHERE WYWN PIECES ARE MADE?

Wish You Were Naked pieces are made in Bali in our small studio. There are no factory floors or mass produced pieces. Our team is only a few people and we are happy to create beautiful things together.

We support the local community and produce everything with locals only caring about sustainability. Everything you touch from the jewelry piece to packaging is made here in Bali by hand.

IS IT SAFE TO ORDER FROM YOUR ONLINE STORE?

Definitely. We do not store any credit card details nor do we share your personal information with any third party. 

WHAT IF I WANT TO CHANGE OR CANCEL MY ORDER?

Once an order is submitted online, you can cancel within 24 hours, please contact us straight away at hellowywn@gmail.com